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JOB TITLE:                                   Community Connector

RESPONSIBLE TO:                     CEO and Black Country ICB Program Manager

PURPOSE OF JOB:                     The role of the Community Connector will be to focus on providing culturally sensitive emotional and practical support to people living with cancer and their carers.

The role will also include getting more information out to the community about cancer, its effects and preventions, to collect and report data about the community so it can be used to inform future services.

STARTING DATE:                       As soon as possible

NOTICE PERIOD:                         One month either side

DISCLOSURE:                              The successful candidate will not be confirmed into post until a Disclosure and Barring Service Check (DBS) has been carried out and the results are satisfactory. 

SALARY:                                        £25,480.00

HOURS OF WORK:                    35 hours per week (open to job share)

CONTRACT:                                 30 months fixed term (reviewed annually)


LOCATION:                                   Sandwell

Why we want you

Bring your passion for your local community to help us develop and improve opportunities for people affected by cancer access to health and social care services.

As a Community Connector, your skills and experience will help to reach people in the community who do not currently have equal access to cancer services, and work with partners to break down the barriers behind this.


  • Listening to and consulting with all sections of the local community to gain an understanding of the problems faced by people with cancer and then to work towards finding effective solutions. 
  • Provide basic telephone advice and refer on or signpost to support services.
  • Organise events with people living in the community.
  • Develop links and relationships with a wide range of partners from across public, private and third sector organisations, harnessing their commitment and support to generate referrals into the service.  
  • Recruit, train and support individuals from the community to become volunteers.
  • Communicate effectively with a wide range of people to build and sustain effective and positive relationships across public, private, community and voluntary sectors, to develop relationships, and joint working in support of the project. 
  • Information and data collection for project monitoring and evaluation as required by Macmillan Cancer Support and the Black Country ICB.
  • Work with local partners, including Community Connectors in other community organsiations, to promote and develop activities.
  • Maintain and administer all relavant data needed to record and report on the project
  • To report in meetings to the Manager and other committees.
  • To ensure that all policies and procedures are adhered to, including Health & Safety, Safeguarding Vulnerable Adults and Child Protection Policies.
  • Deliver any other Project related tasks.

Key Requirements:

  • NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses. 
  • Ability to show empathy and understand the difficulties faced by people affected by cancer.  
  • Ability to efficiently organise and manage competing tasks.  
  • Ability to work independently and as part of a team.
  • IT proficient and able to use Microsoft software.

What’s in it for you?

  • Meet new people as part of a friendly team that makes a difference to your community.
  • The opportunity to share and develop your skills, and learn new ones.
  • Receive comprehensive induction and training, the support you need to carry out your role, and agreed out-of-pocket expenses (reimbursed within our guidelines).

For an application pack please email

or call 0121 558 8204

Closing date: Thursday 9th May 2024 at 4.00pm